Chatbots and conversational AI
What does Ingo have to do with Conversational AI? Ingo Steinkellner is Chief Technology Officer (CTO) at the Zurich-based software developer aiaibot. He is therefore responsible for everything technical there. He takes care of development on the one hand and the interface to the business on the other, i.e. everything technical for customer projects. […]
Chat and voicebots in customer service
About Dominic Spalinger Dominic works at PostFinance and has been working in the chatbot area for three years. His responsibilities include managing the squat team in Retail Banking. This is responsible for the implementation of all innovations in retail banking. He also manages a project himself as project manager and product owner, which deals with […]
Chatbots for subscription marketing
About Simone Simone Stolz is responsible for CH Media ‘s newspaper marketing. Simone’s responsibilities include the acquisition of new newspaper subscribers. Simone first came into contact with the topic of chatbots three months ago during a CAS course on marketing automation at the Zurich University of Applied Sciences (ZHAW ). This gave rise to the […]
