The chatbots of the Swiss banks
Conversational banking – just a new buzzword or the key to success for Swiss banks? We will probably only be able to answer this question in the coming months. What is certain, however, is that many Swiss banks already have chatbots on their websites. These include PostFinance, Zuger Kantonalbank, Credit Suisse, Bank Cler (in the […]
The chatbots of Swiss insurance companies
Three years ago, Helvetia Switzerland was almost the first insurance company in Switzerland with a chatbot. This has changed considerably in recent years. Meanwhile, bots are no longer a rarity at insurance companies and banks. Insured persons can chat with digital assistants such as Clara, Ada, Sympi or IQ and sometimes receive better and sometimes […]
