Information on the use of AI technologies for this article

The following summary of the podcast was created with the AI technology Descript. The podcast was edited with the AI function of Buzzsprout. The AI technology focuses on filtering out useless filler words or pauses that are too long, so that a continuous listening flow is guaranteed. The AI technology Descript was also used to create the transcript.

The podcast recording itself, as well as the interview guide, was created without AI by Sophie Hundertmark and her podcast guests.

What you can expect in this episode

Optimizing duty scheduling at Lucerne Cantonal Hospital with generative AI In this episode of Sophie’s Next AI Talk, we talk about the innovative use of generative AI at Lucerne Cantonal Hospital. Sophie welcomes Michael, the Chief Nursing Officer of the LUKS Group, who explains in detail how the hospital has optimized the scheduling of its employees with the support of AI. Michael reports on the beginnings of the project, the challenges and successes as well as the positive response from employees. Other possible use cases for AI in everyday hospital life will also be discussed, including the automation of logging and the use of avatars for nursing anamnesis.

00:00 Introduction and announcement of the new podcast partner
00:39 Introduction of Michael from Lucerne Cantonal Hospital
01:03 Michael’s role and background
02:11 Use of generative AI for workforce scheduling
04:29 Implementing AI in planning: challenges and successes
07:03 Pilot phase and results
15:55 Employee feedback and cultural change
19:41 Future use cases and innovations
22:41 Conclusion and thank you

Questions or feedback?

Do you have feedback on the podcast or any other questions? Then just send me a message via WhatsApp message or e-mail. Or come directly to my WhatsApp group – where I regularly post use cases, news, best practices, events and much more about chatbots, ChatGPT and co.

Thanks to the podcast partners!