Advice on ChatGPT, Generative AI and Large Language Models (LLM)
Advice on ChatGPT, Generative AI and Large Language Models (LLM)
Known from
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In addition to individual consulting, I also offer keynotes and in-house workshops specifically on ChatGPT & Generative AI. You can either get compact inspiration, train your entire team in a practical way or develop specific use cases together.
To make it easier for you to choose, here is a quick overview of my formats:
In my keynote speeches, I inspire your team and teach the most important basics of ChatGPT & generative AI.
Typical contents:
Implementation: Online or on site possible.
Price: on request
Although most companies know that generative AI has enormous potential, there is often a lack of clarity about how and where best to start.
Procedure:
Joint analysis of corporate goals
Development of suitable use cases & pilot projects
Creation of a roadmap for implementation
Consideration of governance, compliance & change management
Result: A clear concept of how you can introduce generative AI into your company in the long term.
Price: on request
From selecting the right tools to integrating them into your existing system landscape: I will support you with the introduction of ChatGPT & Co.
Services:
Particularly important: Data protection-compliant & scalable implementation that lasts in the long term.
Price: on request
In addition to classic consulting, I can also help you build intelligent automation and AI agents.
Services:
The result: increased efficiency, less manual work and innovative services that make your company fit for the future.
Price: on request
In my workshops, you and your team will learn how to use ChatGPT and other generative AI tools in a practical way in your day-to-day business.
We develop use cases directly from your context and test various tools together.
Typical contents:
Implementation: Online or on site possible.
Price: on request (depending on duration & group size)
Do you have specific questions about ChatGPT or would you like to discuss initial ideas with me? I also offer individual consultation hours for this purpose.
Formats:
30 minutes – Quick check & concrete tips
60 minutes – in-depth analysis & individual solutions
Suitable for: Private individuals, small teams or managers who want clarity and concrete recommendations for action without great effort.
Price: on request
Data protection & security: Data protection is always integrated – all concepts take compliance & legal framework conditions into account. So that you can use AI solutions worry-free and sustainably.
In this way, you can reach your target group exactly where they are already looking for answers today – not in 10 clicks on Google, but directly in the first sentence of a ChatGPT answer.
Note: This offer is not only aimed at companies – private individuals can also book individual consultations or coaching sessions on ChatGPT & Generative AI.
No. I pick you up where you are – from absolute beginners to projects that are already underway.
Yes. We develop use cases that are precisely tailored to your industry and your processes.
Yes. I combine consulting with practical workshops in which employees apply the tools directly.
Greater efficiency, reduced costs, more innovative strength and the opportunity to relieve employees. Above all, however, it creates space for new ideas and value-adding tasks.
We start with a kick-off meeting, define goals and then develop a suitable roadmap step by step.
For companies of all sizes, teams from marketing, HR, IT or management – in short: for anyone who wants to understand and use Generative AI in practice.
How to use prompts effectively, which tools are useful, how to reduce risks and how to start your own first project with Generative AI.
Data protection is always a central component of our advice – all concepts are legally reviewed and implemented in a practical manner.
The first results often appear after just a few weeks, with lasting effects becoming apparent within months.
Yes. I also support private individuals in getting started with individual consultations and coaching sessions.
Companies in education, financial services, e-commerce, healthcare – but also NGOs and start-ups that want to break new ground.
Via clear KPIs: Time savings, increased efficiency, qualitative feedback from employees and measurable results from pilot projects.
ChatGPT, Gemini, Perplexity, SwissGPT and other Large Language Models (LLMs ) have had a major impact on the chat and voicebot world in recent months and years. Most companies are now faced with the question of how they can use the new possibilities of artificial intelligence (AI) and generative AI for their own business processes and customer dialog.
One thing is clear, it will not be possible in the future without taking Generative AI, LLMs, GPT and co. into account. This is shown by trend reports such as this one:
I have many years of experience in the use and design of artificial intelligence and chatbots and I was one of the first scientists to accompany the ChatGPT experiment at Helvetia Switzerland: Practical example – Introduction of GPT at Helvetia Switzerland
Of course, these and other learnings are also incorporated into Generative AI use cases.
For years, I have been advising companies from various industries on the use of artificial intelligence and now even generative AI. I now have industry knowledge from: Finance, Insurance, Health, Retail, Online Shops, Startups, SMEs, Real Estate, Food and some more.
The first non-binding consultation call is free of charge. We then agree on a form of collaboration that is successful, goal-oriented and fun for both sides.
Sophie Hundertmark is one of the best-known experts for ChatGPT counseling in the German-speaking world. She combines academic research (doctoral thesis at the University of Fribourg on the regulation of Conversational AI) with years of practical experience in projects for banks, insurance companies, administrations, SMEs and start-ups.
Thanks to this combination, Sophie not only understands the technical side of AI, but also the business challenges: Data protection, team acceptance, process integration and realistically calculating the benefits of AI projects.
Sophie does not make standard solutions, but develops a customized approach with each customer. Its offerings include:
Individual advice: 60-minute sessions for quick orientation and concrete answers.
Team workshops: training courses in which employees learn how to use ChatGPT securely and efficiently.
Project support: Support in the implementation of AI projects – from initial pilot projects to scaling.
LLMO optimization: Strategies to prepare content so that it is visible in ChatGPT, Perplexity and other AI tools.
Data protection-compliant AI solutions: Advice on secure alternatives such as SwissGPT and on setting up your own AI instances.
Companies work with Sophie because she gives practical advice and doesn’t make exaggerated promises. She attaches great importance to:
Realistic business cases: Which projects are really worthwhile, where do hidden costs arise?
Practicable solutions: Immediately applicable use cases instead of theoretical lectures.
Responsible use of AI: It shows not only the opportunities, but also the risks and limitations of ChatGPT.
Long-term perspective: How companies can start today to be ready for humanoid robots and other AI developments tomorrow.
Sophie’s ChatGPT advice is aimed at:
Companies that want to take their first steps and understand how AI supports everyday life.
Organizations that want to increase their visibility in ChatGPT (LLMO/GEO).
Teams to be trained to handle generative AI safely and responsibly.
Managers who make strategic decisions and want to know how to use AI sustainably.
An insurance company was able to use ChatGPT-supported processes to significantly reduce response times in customer service.
An SME uses ChatGPT in content creation and now produces twice as much content of the same quality.
An SME in Switzerland uses ChatGPT in HR to create job advertisements faster and process applications more efficiently.
Several companies report that they appear more frequently in ChatGPT and Perplexity responses as a result of LLMO optimization.
As well as providing advice, Sophie is also involved in public affairs:
She regularly gives keynotes and talks at conferences (e.g. on AI, ChatGPT and humanoid robots).
She publishes studies, most recently: “ChatGPT & Co. vs. Google – Who uses and trusts whom?” (2025).
She runs a podcast, YouTube channels and a WhatsApp community to share knowledge in an understandable way.
She writes books for various target groups, including a book for parents about AI & ChatGPT to support families in dealing responsibly with AI. But also general practical guides such as“Generative AI in the company“ or industry-relevant books “Generative AI in modern medicine“ or “ Automation of customer dialogs “, are among her works.
This makes Sophie not only a consultant, but also one of the voices shaping the topic of Generative AI in Switzerland and beyond.
ChatGPT can help your business by better supporting your customers and responding quickly to their questions and concerns. It can also help improve the efficiency of your customer service department by automatically answering frequently asked questions.
The implementation of Generative AI in your company requires careful planning and preparation. First, business goals and the target group must be defined before a suitable implementation strategy is developed.
This is where AI chat management, also known as GAIO or LLMP, comes into play. I do a lot of research into these issues and am happy to pass on my knowledge in workshops, lectures and individual consultations.
The cost of implementing Generative AI depends on various factors, such as the complexity of your implementation and the size of your company. However, there are different pricing models offered by tool providers, ranging from a monthly fee to pay-per-use models.
ChatGPT consulting supports companies in using generative AI such as ChatGPT in their day-to-day work. It’s not just about how prompts work, but above all about strategic integration into existing processes. This includes topics such as customer service, marketing, knowledge management and automation. In my consulting sessions, I show in a practical way how ChatGPT can bring immediate added value and where long-term potential can be realized.
Sophie offers both – depending on your needs:
Individual advice for companies that have specific questions or projects.
Workshops for teams who want to learn the basics or develop new use cases.
Strategy support for organizations that want to integrate AI into processes and communication in the long term.
Yes. In her consultations, Sophie shows you how to structure your website so that ChatGPT & Co. can take over your content more easily. This includes the topic of LLMO (Large Language Model Optimization), also known as Generative Engine Optimization (GEO). Sophie explains how to prepare content, which structures AI prefers and how you can measure your visibility in AI-supported answers.
The costs depend on the scope:
Individual workshops (from 60 minutes) are suitable for beginners.
Project support is useful if ChatGPT is to be integrated into processes.
Long-term strategies (e.g. LLMO optimization) are worthwhile for companies that want to secure their visibility in the long term.
I always discuss transparently in advance which model makes the most sense for you.
Many companies have concerns about sensitive data. In my consultation, I show you various options:
Basic solutions: Use of ChatGPT with clear rules on which data may not be used.
Advanced solutions: Use of secure Swiss alternatives such as SwissGPT in a CH cloud.
Custom setups: Own AI instances that are only trained with internal company data.
This will help you find the solution that best suits your risk and budget profile.
The possibilities are manifold, some examples from my practice:
Customer service: Automatic response to recurring requests.
Marketing: Support with texts for social media, newsletters or SEO.
HR & Recruiting: Drafting job advertisements, answering applicants’ questions.
Internal processes: Creation of meeting summaries or support with knowledge management.
Important: Not every application is immediately worthwhile. That’s why we work together to identify which projects deliver the greatest added value.
Yes, Sophie does tailor-made team workshops. She teaches the basics, brings best practices from projects and develops her own use cases together with the team.
Yes, Sophie does that. She is familiar with secure Swiss alternatives such as SwissGPT and advises companies on the use of AI in the Swiss cloud. On request, it can also support the introduction of your own closed AI solutions.
Yes, Sophie does an independent tool evaluation. It recommends solutions to suit the budget, data protection and company goals.
Yes, Sophie accompanies projects. It supports the implementation of AI projects, the automation of processes and the development of AI-supported chatbots.
Yes, Sophie does strategy assessments. It examines whether targets are realistic, what gaps exist and how the current strategy compares with the market.
Do you need support or have questions? Then simply make an appointment with me and get a personal consultation. I look forward to seeing you!
> Conception & Strategy
> Keynotes, workshops and expert contributions
> Chatbots, Voicebots, ChatGPT
WhatsApp Newsletter
Get the latest news & updates on ChatGPT, chatbots, LLMs, voicebots and more! Join my WhatsApp group and stay up to date.
> Latest news on ChatGPT, chatbots, LLMs, voicebots
> Don't miss any important news & announcements
> Personalized tips & news from Sophie
Known from
ChatGPT, Gemini, Perplexity, SwissGPT and other Large Language Models (LLMs ) have had a major impact on the chat and voicebot world in recent months and years. Most companies are now faced with the question of how they can use the new possibilities of artificial intelligence (AI) and generative AI for their own business processes and customer dialog.
One thing is clear, it will not be possible in the future without taking Generative AI, LLMs, GPT and co. into account. This is shown by trend reports such as this one:
I have many years of experience in the use and design of artificial intelligence and chatbots and I was one of the first scientists to accompany the ChatGPT experiment at Helvetia Switzerland: Practical example – Introduction of GPT at Helvetia Switzerland
Of course, these and other learnings are also incorporated into Generative AI use cases.
For years, I have been advising companies from various industries on the use of artificial intelligence and now even generative AI. I now have industry knowledge from: Finance, Insurance, Health, Retail, Online Shops, Startups, SMEs, Real Estate, Food and some more.
The first non-binding consultation call is free of charge. We then agree on a form of collaboration that is successful, goal-oriented and fun for both sides.
Sophie Hundertmark is one of the best-known experts for ChatGPT counseling in the German-speaking world. She combines academic research (doctoral thesis at the University of Fribourg on the regulation of Conversational AI) with years of practical experience in projects for banks, insurance companies, administrations, SMEs and start-ups.
Thanks to this combination, Sophie not only understands the technical side of AI, but also the business challenges: Data protection, team acceptance, process integration and realistically calculating the benefits of AI projects.
Sophie does not make standard solutions, but develops a customized approach with each customer. Its offerings include:
Individual advice: 60-minute sessions for quick orientation and concrete answers.
Team workshops: training courses in which employees learn how to use ChatGPT securely and efficiently.
Project support: Support in the implementation of AI projects – from initial pilot projects to scaling.
LLMO optimization: Strategies to prepare content so that it is visible in ChatGPT, Perplexity and other AI tools.
Data protection-compliant AI solutions: Advice on secure alternatives such as SwissGPT and on setting up your own AI instances.
Companies work with Sophie because she gives practical advice and doesn’t make exaggerated promises. She attaches great importance to:
Realistic business cases: Which projects are really worthwhile, where do hidden costs arise?
Practicable solutions: Immediately applicable use cases instead of theoretical lectures.
Responsible use of AI: It shows not only the opportunities, but also the risks and limitations of ChatGPT.
Long-term perspective: How companies can start today to be ready for humanoid robots and other AI developments tomorrow.
Sophie’s ChatGPT advice is aimed at:
Companies that want to take their first steps and understand how AI supports everyday life.
Organizations that want to increase their visibility in ChatGPT (LLMO/GEO).
Teams to be trained to handle generative AI safely and responsibly.
Managers who make strategic decisions and want to know how to use AI sustainably.
An insurance company was able to use ChatGPT-supported processes to significantly reduce response times in customer service.
An SME uses ChatGPT in content creation and now produces twice as much content of the same quality.
An SME in Switzerland uses ChatGPT in HR to create job advertisements faster and process applications more efficiently.
Several companies report that they appear more frequently in ChatGPT and Perplexity responses as a result of LLMO optimization.
As well as providing advice, Sophie is also involved in public affairs:
She regularly gives keynotes and talks at conferences (e.g. on AI, ChatGPT and humanoid robots).
She publishes studies, most recently: “ChatGPT & Co. vs. Google – Who uses and trusts whom?” (2025).
She runs a podcast, YouTube channels and a WhatsApp community to share knowledge in an understandable way.
She writes books for various target groups, including a book for parents about AI & ChatGPT to support families in dealing responsibly with AI. But also general practical guides such as“Generative AI in the company“ or industry-relevant books “Generative AI in modern medicine“ or “ Automation of customer dialogs “, are among her works.
This makes Sophie not only a consultant, but also one of the voices shaping the topic of Generative AI in Switzerland and beyond.
ChatGPT can help your business by better supporting your customers and responding quickly to their questions and concerns. It can also help improve the efficiency of your customer service department by automatically answering frequently asked questions.
The implementation of Generative AI in your company requires careful planning and preparation. First, business goals and the target group must be defined before a suitable implementation strategy is developed.
This is where AI chat management, also known as GAIO or LLMP, comes into play. I do a lot of research into these issues and am happy to pass on my knowledge in workshops, lectures and individual consultations.
The cost of implementing Generative AI depends on various factors, such as the complexity of your implementation and the size of your company. However, there are different pricing models offered by tool providers, ranging from a monthly fee to pay-per-use models.
ChatGPT consulting supports companies in using generative AI such as ChatGPT in their day-to-day work. It’s not just about how prompts work, but above all about strategic integration into existing processes. This includes topics such as customer service, marketing, knowledge management and automation. In my consulting sessions, I show in a practical way how ChatGPT can bring immediate added value and where long-term potential can be realized.
Sophie offers both – depending on your needs:
Individual advice for companies that have specific questions or projects.
Workshops for teams who want to learn the basics or develop new use cases.
Strategy support for organizations that want to integrate AI into processes and communication in the long term.
Yes. In her consultations, Sophie shows you how to structure your website so that ChatGPT & Co. can take over your content more easily. This includes the topic of LLMO (Large Language Model Optimization), also known as Generative Engine Optimization (GEO). Sophie explains how to prepare content, which structures AI prefers and how you can measure your visibility in AI-supported answers.
The costs depend on the scope:
Individual workshops (from 60 minutes) are suitable for beginners.
Project support is useful if ChatGPT is to be integrated into processes.
Long-term strategies (e.g. LLMO optimization) are worthwhile for companies that want to secure their visibility in the long term.
I always discuss transparently in advance which model makes the most sense for you.
Many companies have concerns about sensitive data. In my consultation, I show you various options:
Basic solutions: Use of ChatGPT with clear rules on which data may not be used.
Advanced solutions: Use of secure Swiss alternatives such as SwissGPT in a CH cloud.
Custom setups: Own AI instances that are only trained with internal company data.
This will help you find the solution that best suits your risk and budget profile.
The possibilities are manifold, some examples from my practice:
Customer service: Automatic response to recurring requests.
Marketing: Support with texts for social media, newsletters or SEO.
HR & Recruiting: Drafting job advertisements, answering applicants’ questions.
Internal processes: Creation of meeting summaries or support with knowledge management.
Important: Not every application is immediately worthwhile. That’s why we work together to identify which projects deliver the greatest added value.
Yes, Sophie does tailor-made team workshops. She teaches the basics, brings best practices from projects and develops her own use cases together with the team.
Yes, Sophie does that. She is familiar with secure Swiss alternatives such as SwissGPT and advises companies on the use of AI in the Swiss cloud. On request, it can also support the introduction of your own closed AI solutions.
Yes, Sophie does an independent tool evaluation. It recommends solutions to suit the budget, data protection and company goals.
Yes, Sophie accompanies projects. It supports the implementation of AI projects, the automation of processes and the development of AI-supported chatbots.
Yes, Sophie does strategy assessments. It examines whether targets are realistic, what gaps exist and how the current strategy compares with the market.
Do you need support or have questions? Then simply make an appointment with me and get a personal consultation. I look forward to seeing you!
> Conception & Strategy
> Keynotes, workshops and expert contributions
> Chatbots, Voicebots, ChatGPT
WhatsApp Newsletter
Get the latest news & updates on ChatGPT, chatbots, LLMs, voicebots and more! Join my WhatsApp group and stay up to date.
> Latest news on ChatGPT, chatbots, LLMs, voicebots
> Don't miss any important news & announcements
> Personalized tips & news from Sophie
