The perfect chatbot voice thanks to MetaProfiler
What voice does my voice assistant and my brand have? More and more brands have a chatbot or voice assistant. But how is this bot supposed to talk? And what voice does he have? The MetaDesign agency has carried out a very interesting and relevant study on this subject, which I have included in this […]
Online workshop: Build your Bot in 2 hours
April 28, 2020 10:00 – 12:00
Build your own chatbot in just 2 hours and all without any developer knowledge. From idea to chatbot in just 2 hours – without any developer knowledge. Do you finally want your own chatbot on your website or in Facebook Messenger? Then this hands-on workshop is just right for you! The 2-hour session […]
Online workshop – Become a Facebook chatbot in 2 hours – April 17, 2020 09:00 – 11:00
Gain new leads and customers with Facebook chatbots You have a Facebook page but no chatbot yet? In this online workshop, you will learn about the advantages and possible uses of chatbots in Facebook Messenger. AND I’ll show you how you can easily create your first chatbot for your Facebook page in 2 hours. […]
Chatbot Exchange – DIGITAL April 06, 2020 – 15:00 – 16:30 ONLINE
A warm invitation to the first virtual chatbot exchange in the DACH region! Learn and benefit from the experiences of other chatbot enthusiasts and share your knowledge about chatbots. Ask questions about your current challenges in the chatbot area. 1.5 hours of exchange on the topic of chatbots This digital networking round is […]
Link tip: What KPIs Should You Track for Chatbot Success?
Most marketing or sales campaigns are useless if they are not tracked. You want to be able to measure success and you also want to know whether your activities were useful or which methods need to be optimized. Chatbots are no different. Every chatbot should be sufficiently stretched and monitored. The following article, which is […]
You should bear this in mind when writing chat dialogs
Are there UX criteria for chatbot dialogs? Yes, they do exist. When writing dialogs for the chatbot, there are some important UX criteria that should definitely be taken into account. Below is a list of the most important UX factors that you should consider when writing chatbot dialogs: 1. no text blocks that […]
No less than 2 chatbots for optimal customer service support
Today I am presenting the chatbot case of a Dutch telecom provider. The use case is complex and actually combines two chatbots. In a short space of time, the company has increased its efficiency and quality enormously. This was achieved through a chatbot on the website for simple customer inquiries and, in parallel, through a […]
If you want to implement a chatbot, you need a good concept.
The chatbot canvas – for chatbot concepts If you want to implement a chatbot, you need a good concept. The chatbot canvas helps you to develop a complete and structured concept for your next bot. If you use this canvas as the basis for your chatbot concept, you will prevent important steps from being forgotten. […]
The AI for Business Conference by ai-zurich
March 26, 2020 09:00 ONLINE
ai-zurich is the Swiss conference on “Artificial Intelligence in Business” Get to know the application areas of artificial intelligence, benefit from expert knowledge and find out how artificial intelligence can help you too. Learn Learn from leading experts how you can successfully use chatbots, image recognition, data-driven predictions and other applications of artificial […]
Chatbots in the customer journey – an online workshop
March 20, 2020 – 9:00
The workshop will now take place online. Do you want to make a tangible difference in the interaction with your customers? Do you want to use technology optimally along the customer journey? In this breakfast workshop, you will learn how to integrate chatbots into the customer journey in a targeted manner. Dr. […]
Next step – integrating chatbots into the journey
Having a chatbot is now nothing new for many companies. And the fact that the chatbot has to be monitored, i.e. that the KPIs have to be observed, is also clear and somewhat self-evident for most people. But what most people ignore is the holistic approach. Chatbots must be integrated into the entire customer journey […]
Chatbots for knowledge transfer in companies – an afternoon workshop
ONLINE, March 17, 2020 at 14:30
How to keep employees up to date with internal chatbots Do your employees always know the latest news from your company? Are your skills up to date? In this course, you will learn how to use messaging and chatbots to communicate internal company knowledge in an informative and entertaining way. Nokia, Kodak or Thomas Cook: […]
