*Thisarticle is based on a YouTube video by Sophie Hundertmark, an expert in the use of artificial intelligence with a focus on chatbots and strategic AI applications in companies and public institutions. Sophie is a researcher and lecturer at the Lucerne University of Applied Sciences and Arts and is doing her doctorate in Conversational AI at the University of Fribourg. The blog text was created using a custom GPT model that was trained on Sophie’s video content, language style and expertise. The result is well-founded, up-to-date articles based on Sophie Hundertmark‘s own expertise.
You can find the link to the video at the end of this article.
In a world where AI tools are becoming more and more powerful, many of you are faced with the question: should you stay with ChatGPT or switch to Claude? Both tools have a similar goal – to support you in your everyday life, automate tasks and achieve better results faster. Nevertheless, there are clear differences that can be decisive depending on the application.
The basics: what both tools have in common
Both ChatGPT and Claude are based on powerful language models. These make it possible for you:
- Generate texts
- Answer questions
- structure complex content
- Automate work processes
What is important here is that both systems are constantly evolving. The current status is therefore only ever a snapshot.
ChatGPT: Flexibility and ease of use
ChatGPT is particularly impressive due to its broad applicability and ease of use.
Model selection made easy
You can choose between different modes such as “Instant” or “Thinking”. In practice, you usually just use the latest model – without much configuration effort.
Collaboration in the team
A big advantage is the possibility of group chats. You can work directly with others in a chat. This is particularly helpful for:
- Team projects
- Joint analyses
- Workshops
Custom GPTs: Create your own wizards
Custom GPTs allow you to build individual AI assistants that specialize in specific tasks.
Typical use cases:
- Create social media content
- Formulating e-mails
- Automate recurring tasks
This saves time and ensures consistent results.
Claude: Strengths in documents and applications
Claude has a different focus and scores particularly well with structured outputs.
Document creation
Claude is particularly strong when you work with classic Office formats:
- Presentations (PowerPoint)
- Text documents (Word)
- Tables (Excel)
You can generate and download these directly – a clear advantage in everyday working life.
Artifacts: The biggest difference
One of the most exciting functions in Claude are the so-called artifacts.
These are not just text editions, but interactive mini-applications.
What makes artifacts special?
- Own user interface
- Buttons and input fields
- Interactive use
- shareable via link
- embeddable in websites
Example: LinkedIn Post Generator
You enter key points → the tool automatically generates a finished post.
The special feature:
You can customize, improve and share the tool at any time.
Artifacts vs. custom GPTs
A common comparison: Are artifacts simply custom GPTs?
Not quite. There are clear differences:
- Custom GPTs (ChatGPT):
Focus on text-based assistance and ease of use - Artifacts (Claude):
Focus on interactive applications with their own interface
Artifacts are therefore more of an intermediate step between a classic chatbot and a no-code app.
Integration and connectors in Claude
Claude also offers so-called connectors. This allows you to integrate external tools, for example:
- Google Drive
- Gmail
- Calendar
- GitHub
- Gamma (for presentations)
An exciting use case:
Claude creates content and transfers it directly to other tools for further processing.
When should you use which tool?
The decision depends heavily on your use case.
Use ChatGPT if you:
- want to work quickly and easily
- works in a team
- want to create your own assistants
Use Claude if you:
- many documents created
- want to automate presentations
- want to build small tools or applications
Conclusion
ChatGPT and Claude are both powerful AI tools with different strengths.
- ChatGPT stands for simplicity, flexibility and collaboration
- Claude impresses with document creation and interactive applications
My tip: Actively test both tools and use them depending on the application. In many cases, the combination results in the greatest added value.
Any further questions?
Do you have any questions? I am happy to support you, act as a sparring partner and answer your questions. I am always happy to receive your messages, preferably by WhatsApp message or e-mail.