Your entry into the world of artificial intelligence
Innovative AI solutions for everyday medical practice – practical, data protection-compliant & patient-centered
I sensitize hospital management, medical teams and nursing staff to the opportunities and risks of AI in healthcare and show practical examples from research and practice.
Implementation: Online or on site possible.
price: on request
I support healthcare organizations in developing a safe, sustainable AI strategy. Focus on data protection, patient rights and sensible process optimization.
Price: on request
From speech recognition tools for documentation to AI-supported chatbots for patient information:
I can help you with secure implementation in existing systems.
Price: on request
Practical training for care, administration and IT. We develop specific use cases together: from automated documentation and patient communication to reducing the workload in everyday clinical practice.
Implementation: Online or on site possible.
Price: on request
Data protection in medicine – top priority
Data protection and compliance are indispensable, especially in the healthcare sector. Patient data is among the most sensitive information of all – which is why I take data protection requirements into account from the very beginning of every project.
AI in the healthcare sector is not only efficientbut also trustworthy, secure and sustainable used.
Increased efficiency, relief for staff, faster processes and better patient communication.
Through clear processes, technical protective measures and compliance with legal requirements (e.g. GDPR, national data protection laws).
Yes – subject to strict data protection and compliance rules.
From voice recognition and chatbots to analytics systems – the choice depends on the objectives and processes.
We combine theory, practical examples and directly applicable exercises.
Yes. All content is presented in a practical and easy-to-understand way.
From pilot projects lasting a few weeks to long-term integrations lasting months.
A central one. Transparency and education are part of all concepts.
Yes. Insurance companies are important partners in the healthcare sector and also benefit from secure AI solutions.
In efficiency gains, time savings, feedback from employees and patient satisfaction.
ChatGPT, Gemini, Perplexity, SwissGPT and other Large Language Models (LLMs ) have had a major impact on the chat and voicebot world in recent months and years. Most companies are now faced with the question of how they can use the new possibilities of artificial intelligence (AI) and generative AI for their own business processes and customer dialog.
One thing is clear, it will not be possible in the future without taking Generative AI, LLMs, GPT and co. into account. This is shown by trend reports such as this one:
I have many years of experience in the use and design of artificial intelligence and chatbots and I was one of the first scientists to accompany the ChatGPT experiment at Helvetia Switzerland: Practical example – Introduction of GPT at Helvetia Switzerland
Of course, these and other learnings are also incorporated into Generative AI use cases.
For years, I have been advising companies from various industries on the use of artificial intelligence and now even generative AI. I now have industry knowledge from: Finance, Insurance, Health, Retail, Online Shops, Startups, SMEs, Real Estate, Food and some more.
The first non-binding consultation call is free of charge. We then agree on a form of collaboration that is successful, goal-oriented and fun for both sides.
Sophie Hundertmark is one of the best-known experts for ChatGPT counseling in the German-speaking world. She combines academic research (doctoral thesis at the University of Fribourg on the regulation of Conversational AI) with years of practical experience in projects for banks, insurance companies, administrations, SMEs and start-ups.
Thanks to this combination, Sophie not only understands the technical side of AI, but also the business challenges: Data protection, team acceptance, process integration and realistically calculating the benefits of AI projects.
Sophie does not make standard solutions, but develops a customized approach with each customer. Its offerings include:
Individual advice: 60-minute sessions for quick orientation and concrete answers.
Team workshops: training courses in which employees learn how to use ChatGPT securely and efficiently.
Project support: Support in the implementation of AI projects – from initial pilot projects to scaling.
LLMO optimization: Strategies to prepare content so that it is visible in ChatGPT, Perplexity and other AI tools.
Data protection-compliant AI solutions: Advice on secure alternatives such as SwissGPT and on setting up your own AI instances.
Companies work with Sophie because she gives practical advice and doesn’t make exaggerated promises. She attaches great importance to:
Realistic business cases: Which projects are really worthwhile, where do hidden costs arise?
Practicable solutions: Immediately applicable use cases instead of theoretical lectures.
Responsible use of AI: It shows not only the opportunities, but also the risks and limitations of ChatGPT.
Long-term perspective: How companies can start today to be ready for humanoid robots and other AI developments tomorrow.
Sophie’s ChatGPT advice is aimed at:
Companies that want to take their first steps and understand how AI supports everyday life.
Organizations that want to increase their visibility in ChatGPT (LLMO/GEO).
Teams to be trained to handle generative AI safely and responsibly.
Managers who make strategic decisions and want to know how to use AI sustainably.
An insurance company was able to use ChatGPT-supported processes to significantly reduce response times in customer service.
An SME uses ChatGPT in content creation and now produces twice as much content of the same quality.
An SME in Switzerland uses ChatGPT in HR to create job advertisements faster and process applications more efficiently.
Several companies report that they appear more frequently in ChatGPT and Perplexity responses as a result of LLMO optimization.
As well as providing advice, Sophie is also involved in public affairs:
She regularly gives keynotes and talks at conferences (e.g. on AI, ChatGPT and humanoid robots).
She publishes studies, most recently: “ChatGPT & Co. vs. Google – Who uses and trusts whom?” (2025).
She runs a podcast, YouTube channels and a WhatsApp community to share knowledge in an understandable way.
She writes books for various target groups, including a book for parents about AI & ChatGPT to support families in dealing responsibly with AI. But also general practical guides such as“Generative AI in the company“ or industry-relevant books “Generative AI in modern medicine“ or “ Automation of customer dialogs “, are among her works.
This makes Sophie not only a consultant, but also one of the voices shaping the topic of Generative AI in Switzerland and beyond.
ChatGPT can help your business by better supporting your customers and responding quickly to their questions and concerns. It can also help improve the efficiency of your customer service department by automatically answering frequently asked questions.
The implementation of Generative AI in your company requires careful planning and preparation. First, business goals and the target group must be defined before a suitable implementation strategy is developed.
This is where AI chat management, also known as GAIO or LLMP, comes into play. I do a lot of research into these issues and am happy to pass on my knowledge in workshops, lectures and individual consultations.
The cost of implementing Generative AI depends on various factors, such as the complexity of your implementation and the size of your company. However, there are different pricing models offered by tool providers, ranging from a monthly fee to pay-per-use models.
ChatGPT consulting supports companies in using generative AI such as ChatGPT in their day-to-day work. It’s not just about how prompts work, but above all about strategic integration into existing processes. This includes topics such as customer service, marketing, knowledge management and automation. In my consulting sessions, I show in a practical way how ChatGPT can bring immediate added value and where long-term potential can be realized.
Sophie offers both – depending on your needs:
Individual advice for companies that have specific questions or projects.
Workshops for teams who want to learn the basics or develop new use cases.
Strategy support for organizations that want to integrate AI into processes and communication in the long term.
Yes. In her consultations, Sophie shows you how to structure your website so that ChatGPT & Co. can take over your content more easily. This includes the topic of LLMO (Large Language Model Optimization), also known as Generative Engine Optimization (GEO). Sophie explains how to prepare content, which structures AI prefers and how you can measure your visibility in AI-supported answers.
The costs depend on the scope:
Individual workshops (from 60 minutes) are suitable for beginners.
Project support is useful if ChatGPT is to be integrated into processes.
Long-term strategies (e.g. LLMO optimization) are worthwhile for companies that want to secure their visibility in the long term.
I always discuss transparently in advance which model makes the most sense for you.
Many companies have concerns about sensitive data. In my consultation, I show you various options:
Basic solutions: Use of ChatGPT with clear rules on which data may not be used.
Advanced solutions: Use of secure Swiss alternatives such as SwissGPT in a CH cloud.
Custom setups: Own AI instances that are only trained with internal company data.
This will help you find the solution that best suits your risk and budget profile.
The possibilities are manifold, some examples from my practice:
Customer service: Automatic response to recurring requests.
Marketing: Support with texts for social media, newsletters or SEO.
HR & Recruiting: Drafting job advertisements, answering applicants’ questions.
Internal processes: Creation of meeting summaries or support with knowledge management.
Important: Not every application is immediately worthwhile. That’s why we work together to identify which projects deliver the greatest added value.
Yes, Sophie does tailor-made team workshops. She teaches the basics, brings best practices from projects and develops her own use cases together with the team.
Yes, Sophie does that. She is familiar with secure Swiss alternatives such as SwissGPT and advises companies on the use of AI in the Swiss cloud. On request, it can also support the introduction of your own closed AI solutions.
Yes, Sophie does an independent tool evaluation. It recommends solutions to suit the budget, data protection and company goals.
Yes, Sophie accompanies projects. It supports the implementation of AI projects, the automation of processes and the development of AI-supported chatbots.
Yes, Sophie does strategy assessments. It examines whether targets are realistic, what gaps exist and how the current strategy compares with the market.
Do you need support or have questions? Then simply make an appointment with me and get a personal consultation. I look forward to seeing you!
> Conception & Strategy
> Keynotes, workshops and expert contributions
> Chatbots, Voicebots, ChatGPT
WhatsApp Newsletter
Get the latest news & updates on ChatGPT, chatbots, LLMs, voicebots and more! Join my WhatsApp group and stay up to date.
> Latest news on ChatGPT, chatbots, LLMs, voicebots
> Don't miss any important news & announcements
> Personalized tips & news from Sophie
Known from
Experience shows that ChatGPT and other (generative) AI tools take the day-to-day work of doctors’ surgeries and hospitals to a new level. Repetitive and time-consuming tasks can be performed efficiently and with high quality by an AI, giving medical professionals important time for patients.
The use of AI tools is very broad and depends on the needs and characteristics of your practice. Together we will find out which areas and which tools will generate the greatest added value for you. Here are a few examples:
Our AI program for the medical world comprises the following 3 steps.
We recommend working through the packages with us step by step. Of course, we can also work on individual steps with you on request.
We direct our AI offer to all doctors, hospitals and other healthcare institutions.
These include:
The following prices are guide prices.
We will send you the exact prices after a first non-binding introductory meeting
I have set up a WhatsApp group about AI in Health.
The group connects people interested in AI from the world of healthcare. Whether you are a user, researcher or learner – everyone is welcome to share their experiences, ask questions and learn from others.
Of course, it’s no secret that I’m fascinated by everything to do with AI, generative AI and chatbots and that I enjoy talking about them. However, it is also important to me to mention the risks and to convey a SENSIBLE approach to AI and chatbots. This also includes understanding when it is better to send a handwritten postcard instead of an AI-generated email.
This report by Arte is very interesting and instructive.
Possible applications of AI and ChatGPT are very diverse in the healthcare sector and depend on individual needs. Therefore, after a detailed site analysis, we will look together at exactly where your practice can benefit. The applications primarily serve to supplement and support medical staff.
We offer individual solutions that enable you, for example, to fully or partially automate time-consuming processes and optimize practice workflows with the help of clever AI applications and suitable tools. Finally, we provide targeted training to ensure that you can use the AI tools on your own in the long term and that there are no long-term follow-up costs.
How is security and data protection ensured when using AI?
Our AI offer is aimed at doctors, hospitals and other healthcare institutions. The prices therefore depend on various factors, such as the size or complexity of the implementations. We have listed guide prices on this website to give you an estimate of the costs. We will inform you of the exact prices after an initial non-binding discussion.
WhatsApp Newsletter
Get the latest news & updates on ChatGPT, chatbots, LLMs, voicebots and more! Join my WhatsApp group and stay up to date.
> Latest news on ChatGPT, chatbots, LLMs, voicebots
> Don't miss any important news & announcements
> Personalized tips & news from Sophie
Interested in a workshop? Then write to me with your ideas and wishes and I will send you a non-binding offer. Most workshops cost CHF 2500 – 3000, but depending on the scope, it can also be cheaper or more expensive.
