*Thisarticle is based on a YouTube video by Sophie Hundertmark, an expert in the use of artificial intelligence with a focus on chatbots and strategic AI applications in companies and public institutions. Sophie is a researcher and lecturer at the Lucerne University of Applied Sciences and Arts and is doing her doctorate in Conversational AI at the University of Fribourg. The blog text was created using a custom GPT model that was trained on Sophie’s video content, language style and expertise. The result is well-founded, up-to-date articles based on Sophie Hundertmark‘s own expertise.
You can find the link to the video at the end of this article.
More and more people are working with AI chatbots every day. One question comes up particularly often: Should I stay with ChatGPT or switch to Claude?
Both systems are currently among the best-known AI tools and pursue a similar goal: they support you with tasks, answer questions, create content and help you work more efficiently.
Despite these similarities, there are some important differences. In this article, we take a look at the strengths of ChatGPT and Claude and which tool is suitable for which application.
Two AI chatbots with a similar goal
Both ChatGPT and Claude are based on so-called language models (Large Language Models). These models have been trained with large amounts of text and can therefore understand language, generate content and process complex tasks.
Important to understand:
Development in this area is progressing extremely quickly. Functions are constantly changing and being expanded. A comparison is therefore always a snapshot.
Nevertheless, some fundamental differences can be recognized.
ChatGPT: Focus on collaboration and individual assistants
ChatGPT has developed considerably in recent months and now offers numerous functions that are particularly interesting for teams and structured workflows.
Model selection simplified
OpenAI has deliberately simplified the choice of model for users. Instead of having to choose from many different models, you can usually choose between two variants:
- Instant – quick answers for everyday tasks
- Thinking – stronger reasoning for more complex issues
For most applications, it is sufficient to simply use the latest available model.
Group chats for teamwork
Group chats are a particularly practical function.
Here you can not only share a chat, but also work together with other people directly in the same chat. This creates a kind of collaborative workspace in which a team works on tasks together with the AI.
Typical use cases:
- Joint problem solving
- Project planning
- Brainstorming in a team
- Analysis of documents
Custom GPTs: Create your own AI assistants
One of the best-known functions of ChatGPT are the custom GPTs.
These are individually configured AI assistants that specialize in specific tasks. For example, you can create a GPT for:
- Marketing texts
- Social media posts
- Data analysis
- Project planning
- Customer communication
The big advantage:
You define rules, knowledge and behavior once – then your personal assistant always works according to these guidelines.
Claude: Strengths in documents and artifacts
Claude takes a slightly different approach in some areas and offers functions that are particularly interesting for document creation and interactive applications.
Artifacts: Small AI programs
The so-called artifacts are a special feature of Claude.
Artifacts go far beyond a classic chat. You can almost imagine them as little mini-programs generated by the AI.
These can include, for example
- interactive surfaces
- Buttons and input fields
- small tools or calculators
- Simple web apps
You can:
- Create artifacts yourself
- Use artifacts from other users
The range of functions is therefore often more interactive than with classic chat responses.
However, the creation is also somewhat more complex and usually requires more planning.
Very strong in document creation
One area in which Claude currently performs particularly well is the creation of documents.
Examples:
- PowerPoint presentations
- Word documents
- Excel tables
The big advantage:
These files can often be downloaded directly in the correct format for further processing.
This saves time if you regularly have to create presentations or structured documents.
Selection of different models
With Claude, you can also manually select different language models and switch between different thinking modes.
This offers a little more flexibility for users who want to work specifically with certain models.
How do the answers of the models differ?
A common question is: Which tool provides the better answers?
The honest answer:
This is not always clear.
There are situations in which:
- Claude delivers the better results
- ChatGPT is more helpful
The quality often depends heavily on:
- the specific question
- the formulation of the prompt
- the selected model
Many experienced users therefore even work with both tools in parallel.
When should you use ChatGPT?
ChatGPT is particularly suitable if you:
- want to create your own AI assistants (custom GPTs)
- want to work together in a team
- are looking for an easy-to-use interface
- regularly uses structured workflows with AI
When is Claude the better choice?
Claude can be particularly useful if you:
- frequently have to create documents
- want to generate PowerPoint or Word files directly
- want to work with interactive artifacts
- want to try out experimental AI tools
Conclusion: Both tools have their strengths
ChatGPT and Claude are currently among the most powerful AI chatbots on the market. Both are developing rapidly and constantly expanding their functions.
The most important differences can be summarized as follows:
ChatGPT
- Custom GPTs for individual assistants
- Group chats for teamwork
- Very easy to get started
Claude
- Artifacts for interactive applications
- Strong document creation
- Flexible model selection
In the end, the decision depends primarily on which tasks you want to solve with AI.
Many users note:
The combination of both tools often delivers the best results.piel for personal coffee with colleagues.
Any further questions?
Do you have any questions? I am happy to support you, act as a sparring partner and answer your questions. I am always happy to receive your messages, preferably by WhatsApp message or e-mail.
